Technical Account Manager (Contract)

Monthly Retainer: R15 120 - R17 280 per month (depending on experience

Working Environment: Remote

Contract Duration: Full time 3-month contract (aim is to become permanent)

Start Date: 1 May 2025

Main Responsibilities:

• Reporting and Data Insights
  
  • Generate client reports from analytics dashboards and marketing campaigns with 95% accuracy
    
  • Present iterative analytics updates, gradually taking the lead in client presentations
    
  • Optimize reporting workflows in collaboration with the Analytics team
    
• Lead Management and Onboarding
  
  • Set up and maintain client integrations on LeadByte
    
  • Collaborate across teams for seamless onboarding and lead delivery
    
  • Monitor lead accuracy and optimize delivery processes
    
• Campaign Monitoring and Optimization
  
  • Detect and resolve campaign issues (e.g., poor lead quality) within 48 hours
    
  • Optimize performance in alignment with client KPIs
    
  • Use data insights for continuous campaign improvements

Requirements and Experience:

• Degree in a relevant field
  
• 2–3 years’ experience in performance marketing or lead generation
  
• Experience with the insurance category (preferred)

Technical Skills / Software Proficiency:

• LeadByte (essential)
  
• HubSpot (advantageous)
  
• Agile methodology (advantageous)
  
• MS Suite, reporting dashboards